Customer empathy – five simple tips
September 6, 2016
A few suggestions for helping you understand your customer. … More Customer empathy – five simple tips
Tag: HumanQuality
Reasons to be cheerful
July 22, 2016
The world of software development is rapidly evolving, and the place of testing in this world is adapting too, but this is an exciting time to be involved. … More Reasons to be cheerful
Under threat?
June 23, 2016
What are the factors, perceptions and attitudes which might threaten testers by reducing demand for their services? … More Under threat?
Prophecies of Doom
June 12, 2016
Instead of feeling nervous about the future of testing, or at the mercy of forces beyond our control, I believe we must assess the changing landscape and define our place within it. … More Prophecies of Doom
‘Chapeau’ to a testing community
April 21, 2016
A reflection on my experiences with the online testing community so far. … More ‘Chapeau’ to a testing community
Regression Testing – a definition
April 6, 2016
I believe that although the term ‘Regression Testing’ is widely used, it is subject to a wide range of interpretations. Based on the Oxford Dictionary definition of ‘Regression’, I would like to humbly propose a definition of ‘Regression Testing’. First the Oxford Dictionary definition of ‘Regression’: A return to a former or less developed state A definition … More Regression Testing – a definition
Going back to where we once went wrong
April 6, 2016
If a change presents us with risk, then shouldn’t we consider that risk with the same rigour that we would for a new product? … More Going back to where we once went wrong
One Track Mind (or how to get from here to there)
March 24, 2016
Our thinking can become muddled if we are under pressure. It might be difficult to see more than one way to solve a problem; our thoughts become focused on a single path, even if that path doesn’t get us to where we need to be. … More One Track Mind (or how to get from here to there)
Functional or non-functional: does it really work?
February 16, 2016
We have become familiar with the terms functional and non-functional in relation to testing. I suggest that they are terms which we might be better off without. … More Functional or non-functional: does it really work?
Assisting with inquiries: Part two – the mechanics of reporting
January 25, 2016
Looking at the mechanics of reporting and the broad question of HOW you communicate information effectively. … More Assisting with inquiries: Part two – the mechanics of reporting
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