Reasons to be cheerful
July 22, 2016
The world of software development is rapidly evolving, and the place of testing in this world is adapting too, but this is an exciting time to be involved. … More Reasons to be cheerful
Category: HumanQuality
One Track Mind (or how to get from here to there)
March 24, 2016
Our thinking can become muddled if we are under pressure. It might be difficult to see more than one way to solve a problem; our thoughts become focused on a single path, even if that path doesn’t get us to where we need to be. … More One Track Mind (or how to get from here to there)
Assisting with inquiries: Part one – your audience
January 19, 2016
When we work on designing, building and testing technology we should consider the customer in everything that we do. The information we provide is no different. … More Assisting with inquiries: Part one – your audience
Humility and how to avoid becoming an expert
November 2, 2015
Rather than vainly chasing the title of expert, we might be better served by acknowledging our limitations, listening to others and continually learning. We might be better served by demonstrating humility. … More Humility and how to avoid becoming an expert
Empathy: a lesson from history
September 15, 2015
Human feelings and emotion create empathy, facts and figures do not. How can we close the empathy gap in IT? … More Empathy: a lesson from history
