Another week, another newsworthy IT failure. Last weekend, the UK bank TSB migrated its customer accounts to a platform belonging to its new parent company, Sabadell. The migration has led to days of chaos for the bank’s customers and staff, and some troubling times for executives who have struggled to get a grip on the … More Investing in testing
If we want to add value and be seen to be adding value through our testing, then we must take responsibility for the testing culture that exists in our teams and organisations. … More Confirmation Culture (and how to challenge and change)
This diagram shows the target for test reporting – providing valuable and timely information to stakeholders.
… More The Reporting Target
Testers have a duty to keep their clients informed about what they discover, and in doing so, timing and depth of reporting are important factors … More Hitting the mark with test reporting
A model intended to help understand and explain the relationship between four words which are critical to the vocabulary of a tester. … More A model of the relationship between Quality, Value, Testing and Risks
The digital revolution has brought the relationship between customers and technology into sharp focus and we all have an opportunity to demonstrate the value of testing in providing organisations with information that will be crucial to that relationship. … More (More) reasons to be cheerful
The world of software development is rapidly evolving, and the place of testing in this world is adapting too, but this is an exciting time to be involved. … More Reasons to be cheerful
Whenever we work on something which is intended to meet the needs of someone else, we can ask questions afterwards to determine how successful we have been in meeting those needs. … More Assisting with inquiries: Part four – how was it for you?
If our job is to communicate information through our reports then we need to be selective about what information we present. … More Assisting with inquiries: Part three – filtering information
Looking at the mechanics of reporting and the broad question of HOW you communicate information effectively. … More Assisting with inquiries: Part two – the mechanics of reporting